FAQs

Velvet Touch Wheel Services

  • Do you offer mobile wheel services?

    Yes, we are a fully mobile service. We can come to your home or office to make a wheel repair. Please make sure property management is aware or allows us to do the repairs on site.
  • How long will it take to repair?

    Typically, we can complete a wheel repair within an hour of arrival.
  • How long will it take before I can drive my car after the repair?

    According to our staff, you can drive your car within 30 minutes after the wheel repair is complete.
  • How long will it take before I can wash my car after the repair?

    We recommend waiting 24-48 hours before washing the car after your wheel repair is complete.
  • Do you guarantee the repairs?

    Yes, we guarantee the wheel repair for the lifetime of the vehicle, provided there is no new damage and no harsh chemicals are used on the wheels.
  • Is Velvet Touch Wheel Services fully insured?

    Yes, Velvet Touch Wheel Services carries the necessary insurance required by all automotive dealerships. If you need a wheel or rim repair, reach out to our team!
  • Do you offer weekend service?

    We work Monday-Friday as a company, but occasionally we can offer weekend or holiday wheel repair service by appointment only.
  • What areas in Southern California do you service?

    We service San Diego County and the Southern Riverside/Temecula areas. If you need a wheel or rim repair, call us today!
  • Is there anything that I need to do before the wheel repair services are performed?

    No, we do not need anything to be done before your wheel repair; however, it is always helpful if the wheel or vehicle has been washed recently.
  • Do you offer a free estimate?

    Yes, we encourage people to text us photos of the damage, and we can provide a general phone estimate for your wheel repair.