FAQs

Velvet Touch Wheel Services

  • Do you offer mobile wheel services?

    Affirmative, our service is entirely mobile. We have the capability to perform repairs at your residence or place of work. We kindly request that you ensure property management is informed and permits on-site repairs.
  • How long will it take to repair?

    Generally, the majority of our repairs are completed within one hour of our arrival at the location.
  • How long will it take before I can drive my car after the repair?

    Your vehicle will be ready for operation approximately 30 minutes after the completion of the repair work.
  • How long will it take before I can wash my car after the repair?

    We advise clients to refrain from washing their vehicle for a period of 24 to 48 hours following the completion of repairs.
  • Do you guarantee the repairs?

    We offer a lifetime guarantee on our repairs for the duration of your vehicle ownership, provided no new damage occurs and harsh chemicals are not applied to the wheels.
  • Is Velvet Touch Wheel Services fully insured?

    Indeed, our company maintains all necessary insurance coverage as mandated by automotive dealerships.
  • Do you offer weekend service?

    Our standard operating hours are Monday through Friday. However, we may accommodate weekend or holiday appointments on a case-by-case basis.
  • What areas in Southern California do you service?

    Our service area encompasses San Diego County and extends to the Southern Riverside and Temecula regions.
  • Is there anything that I need to do before the wheel repair services are performed?

    No preparation is required on your part. However, we appreciate if the wheel or vehicle has been cleaned recently, as it facilitates our work.
  • Do you offer a free estimate?

    Certainly. We encourage clients to send us photographs of the damage via text message. Based on these images, we can provide a general estimate over the phone. Call or text (760) 846-0942 with photos for a quick estimate.